Refund & Cancellation Policy

1. Scope of This Policy

This policy may apply to authorised payments related to:

• Admission and enrolment
• Academic programme fees
• Semester or academic fees
• Other institutional charges where applicable
• Online payments made through authorised payment facilities

The applicability of refunds may depend on the nature of the payment, the applicable academic session, institutional rules, and any relevant regulatory requirements.

2. Admission Cancellation

If an applicant wishes to cancel an admission or withdraw from an admission process, the request should be submitted through the appropriate official institutional process.

Refund eligibility, if applicable, may depend on factors such as:

• Stage of the admission process
• Date of cancellation or withdrawal
• Academic session requirements
• Applicable institutional rules
• Applicable regulatory or statutory guidelines

Submitting a cancellation request does not automatically guarantee a refund.

3. Refund Eligibility

Refund requests will be reviewed according to the applicable institutional policies and requirements at the time of the request.

The amount eligible for refund, if any, may vary depending on the circumstances of the payment and cancellation.

MIET College reserves the right to process refund requests only after the relevant payment and institutional records have been verified.

4. Non-Refundable Charges

Certain charges may be non-refundable or may be subject to deductions where permitted under applicable institutional policies or requirements.

The applicable refund status of any specific payment should be confirmed with the appropriate college office before or during the relevant admission or payment process.

5. Duplicate or Excess Payments

If a duplicate or excess payment is made due to a technical error or other unintended reason, the payer should promptly contact the appropriate college office with the relevant payment details.

After verification, the matter may be processed according to the applicable institutional procedure.

6. Failed or Unsuccessful Payments

A payment attempt may occasionally fail due to:

• Banking or payment gateway issues
• Network interruptions
• Incorrect payment information
• Technical issues
• Other circumstances beyond the website's control

Users should not repeatedly attempt payment without first confirming whether the previous transaction was successful.

If an amount has been debited but the payment status is unclear, users should retain the transaction reference and contact the appropriate institution or payment support channel for verification.

7. Online Payment Processing

Where online payment facilities are made available, payments may be processed through authorised third-party payment service providers.

MIET College does not recommend sharing banking credentials, OTPs, card PINs, or other sensitive payment credentials with any individual.

Users should ensure that payments are made only through authorised institutional channels.

8. Refund Processing Time

If a refund is approved, the processing time may vary depending on:

• Verification requirements
• Institutional approval processes
• Banking procedures
• Payment gateway processing
• The original payment method

MIET College cannot guarantee a specific refund processing period unless officially communicated for a particular payment or admission process.

9. Payment Disputes

For payment-related questions or disputes, users should retain relevant records, including:

• Transaction reference number
• Payment date
• Amount paid
• Name of the payer
• Relevant admission or student details

Providing accurate payment information may help the institution verify and address the request.

10. Changes to This Policy

MIET College may update this Refund & Cancellation Policy when required due to changes in institutional processes, payment systems, academic requirements, or applicable guidelines.

The latest version of this policy will be published on the official website.

11. Contact for Refund or Cancellation Queries

For questions regarding payment cancellations, refunds, duplicate payments, or other payment-related matters, please contact MIET College through the official contact details available on the website:

Related Institutional Policies

• Terms and Conditions
• Privacy Policy
• Data Deletion Policy
• Cookie Policy
• Contact Admissions & Campus Helpdesk